{"id":81784,"date":"2018-12-27T19:50:49","date_gmt":"2018-12-27T19:50:49","guid":{"rendered":"https:\/\/www.omnitrack.com\/returns-and-faq\/"},"modified":"2024-10-28T02:00:17","modified_gmt":"2024-10-28T02:00:17","slug":"returns-and-faq","status":"publish","type":"page","link":"https:\/\/www.omnitrack.com\/us\/returns-and-faq\/","title":{"rendered":"Returns & FAQ"},"content":{"rendered":"
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Returns and FAQ<\/h1>\n

Our \u2018no-quibble\u2019 returns policy: I ordered the wrong parts by mistake<\/h2>\n

We\u2019ll exchange unused, standard items up to 14 days after your delivery date. If more than 14 days have passed or the items have been used, contact us & we will try to work something out specially for you. We\u2019re here to help & we value your ongoing custom!<\/p>\n

Special application units (which are made to your specific requirements or use) are usually non-refundable, but we\u2019ll try our best for you. Let\u2019s talk about it.<\/p>\n<\/div>\n<\/section>\n

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Why choose Omnitrack for your Ball Transfer Unit solutions?<\/h2>\n

Omnitrack is the UK\u2019s leading manufacturer of omnidirectional movement products and special application units. Our ball transfer units have been used in a wide range of applications by clients including NASA, CERN and international military organisations. We can design and build your custom solution, providing innovative designs that allow for maximum precision and instantaneous directional change.<\/p>\n<\/div>\n<\/section>\n

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I need my order fast!<\/h2>\n

We make our Ball Transfers in-house for rapid despatch from stock. We ship globally every day & our live delivery statistics show 98% delivery within four days:<\/p>\n

Omnitrack units vary:<\/p>\n